
Certificate In Internal Workplace Mediation
Open Access Training Course at Acas Liverpool
Dates: 5 day course running on 9, 10, 17, 18 & 19 October
Venue: The Matchworks, Speke Road, Liverpool L19 2BW
Cost: £1995
The Certificate in Internal Workplace Mediation is an OCR accredited qualification. It aims to give participants the opportunity to gain knowledge and practical skills to enable them to operate effectively as mediators in their own organisations.
The certificate is awarded to candidates who have successfully demonstrated their knowledge, understanding and skills of workplace conflict, mediation and managing the mediation process. Broadly, the award is equivalent to Level 3 NVQ. Assessment of candidate’s knowledge - via a written portfolio, will be carried out by Acas assessors with external verification by OCR.
The Certificate certifies that the holder is competent to mediate in the organisation for which s/he works.
Course duration/time:
The course consists of 5 units and will take place over 5 days. These may not be consecutive. The units are:
- Unit 1: Understanding Conflict and Mediation In the Workplace
- Unit 2: Introducing the Parties to Mediation
- Unit 3: Moving Through the Mediation Process
- Unit 4: Skills and Strategies for Managing the Mediation Process
- Unit 5: Practising Mediation Skills
To book a place/s on this training programme please contact Karen Walker, Events Co-ordinator, Acas North West on: 0161 833 8570 or e-mail: kwalker@acas.org.uk. For further information about the CIWM, please contact Damian Warburton lead tutor, on: 0151 728 5620, or e-mail: dwarburton@acas.org.uk