The Chamber Professional Development Programme is working in partnership with John Haynes Liverpool International Coaching Academy.

On this programme you will learn:

- concentration,
- how to overcome procrastination,
- to have speed and dependability
- how to get your job done faster
- how to delegate your work
- how to increase your efficiency

You will enjoy your work feeling you are getting results every minute of the day and more importantly you will be getting paid more money for those 8 hours. You will become an expert in time efficiency and feel the confidence and the success of gaining 16 hours works in 8 hours.

Date: 20th June 2008

Duration: 1 Day

If you wish to book a place on this seminar please contact Sarah Abraham on 0151 227 1234 ext 2276 or at sarah.abraham@liverpoolchamber.org.uk

Looking for a new job? Got an interview lined up soon? Well the BBC has an article looking at some sticky situations you may find yourself in at an interview. Inspired by their TV show ‘The Apprentice’, it offers advice on what to do if you find yourself in the interview from hell (and let’s face it, we’ve all experienced that at one time).

The list covers:

• not lying
• staying calm
• expecting the unexpected
• being prepared
• body language.

Read the full article here and feel free to share your nightmare interview experiences in the comments.

During or after a meal, the waiter may mumble “everything okay with your meal?”. As they shuffle past your table, barely paying attention to your answer.

Apply that principle to a very contentious and emotional topic. IT that’s gone wrong at work. But instead of a half-hearted mumble, you are enthusiastically chased for your opinion.

IT support company for small businesses, Multisolutions, were either incredibly brave or monumentally stupid (you decide!) when they launched a page for clients to comment, without moderation.

“The half-hearted interest in how well or otherwise we were doing just didn’t suit us” explains Director Ian Denny. “I was advised by some very wise people indeed not do what we did. And they may well be proved right.”

Their clients are small businesses throughout the region. Businesses too small to employ in-house IT people. But just as reliant on stable IT, and fast fixes when things inevitably go wrong.

“Constantly throughout the day, we are subjected to instant judgement. Not only are we targeted on fixing IT problems fast, but every single fix we execute triggers an email to the client inviting them to have a rant. They are encouraged to do so in fact and given a link to our Rave or Rant page. And we have absolutely no control over what clients say. They are the instant judge and jury.”

Recently launched, 45 judgements have already been posted.

Take a peek here - Rave…Or Rant