Why indeed! - when you  have a free service right on your door step.

YES! FREE - As members of the Liverpool Chamber of Commerce you are entitled and indeed encouraged, to make use of  the Trident Training Recruitment Service for which we do not charge a fee to our members.

Trident Training have been involved with Schools and Colleges within the Greater Merseyside Area, through the Compact Careers and Guidance Open Days and now find ourselves with over two hundred applicants wanting our assistance in placing them in employment

If your organisation is looking to employ any staff in the 16 to 18 years age group (new start) in a junior administrative or general office position we can assist. All applicants are thoroughly vetted by qualified staff, providing screening and testing of each individual applicant before Trident release their curriculum vitae’s to employers for consideration

Each successful applicant will commence their apprenticeship with Trident Training in one of a number of subjects ie Business Administration, Retail & Customer Service, IT User& IT Practitioner with key Skills and Technical Certificate

The Learning & Skills Council provide funding of 100% for any staff in the 16 to 24 years old age group to gain a National Vocational Qualification through the apprenticeship scheme which is also open to existing staff in this age group.

The employer is responsible for employing the employee at a Apprenticeship wage of not less than £80.00 per week. Also the employer is responsible for ensuring that the employee receives support and assistance with their apprenticeship program.

For more information, please call  the Workforce Development Team on 0151 236 3222 or 227 1234

Liverpool Arabic Arts Festival 2008 launches with its biggest and richest programme to date

Now in its seventh year, the Liverpool Arabic Arts Festival is firmly established as a popular event on the city’s cultural calendar. The festival remains the only one of its kind in the UK and the 2008 programme has lined up a spectacular two week long celebration with over 30 events taking place throughout Liverpool as part of the city’s 2008 European Capital of Culture celebrations.

The programme features a host of cultural activity from across the Arab world in the fields of visual arts, theatre, music, literature, dance, film and food which take place in a variety of venues.

The Liverpool Arabic Arts Festival provides a platform for international, national and local artists and communities and is expected to attract audiences, not just from Merseyside, but from across the UK and beyond.

The Festival launches at the freshly refurbished Bluecoat with Arabise Me (Fri 11 July 7.30pm - late), a dazzling array of music, live art and dance courtesy of Ziyarat, the independent cultural collective that took London’s V&A Museum by storm in 2006.

Full details on the website: www.arabicartsfestival.co.uk

An Introduction to CRM (Customer Relationship Management)

Wednesday 25th June 2008

Delivering a customer service experience which differentiates you from the competition is a goal which many organisations have but which few deliver. Business leaders who understand how to combine the power of systems and the potential of engaged people can make it happen.

At MERIT’s next FREE event Roy Casella from Designated Associates will discuss how to develop a service framework supported by affordable IT which allows businesses of all sizes to provide world class customer service. You will learn how to better manage your customer base and identify and target your next customers, increasing customer retention and referral.

Roy will discuss how implementing an effective Customer Relationship Management (CRM) system can help your organisation to identify your best customers, track their activity and use this information to handle customer requests more efficiently.

The event will also provide an overview of the ‘off the shelf’ CRM systems available and how they can be used to enhance your companies existing service model in order to help increase and retain your customer base.

Finally Roy will discuss how a successful CRM system can support your marketing by managing advertising and promotional campaigns, scheduling sales calls and mailings whilst tracking the prospects that they generate.

Registration 11:00 - 11:30

Presentation 11:30 - 12:30

Lunch/Networking 12:30 - 2:00

VENUE
The Atelier
Burton Manor
The Village
Burton
Cheshire
CH64 5SJ

Get directions with Google Maps

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