Improving customer focus through social media - free workshop
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October 21st, 2011
Free workshop for SMEs in Merseyside
Wednesday, 16th & 23rd November 2011, 9:00am - 4:30pm
Liverpool Hope University, Hope Park, Liverpool L16 9JD
This two-day workshop programme, in partnership with Lancaster University, will help SMEs develop and retain customer focus through the implementation and integration of social media tools and techniques.
The Programme:
Social media is a powerful and cost-effective means of building relationships that lead to new business. Commencing with a marketing refresher, this programme will provide tips for getting the most out of Social Media, look at the business reasons for using social media, and assist businesses to develop a social media and web based marketing strategy. The programme will conclude with the development of an individual ‘go-to-market’ strategy to help your business innovate & grow.
These lively, interactive sessions will answer two core questions:
- How can social media make my business more competitive?
- How can I develop an integrated online and offline marketing strategy?
Benefits
- Refresh your marketing skills
- Better customer focus through social media
- Hear how other businesses like yours have used social media to become successful
- Find and attract new customers
- Reduce your marketing costs and eliminate wasted marketing expenditure
- Better understanding of customer behaviour through social media
- Sell more to existing customers
Who should attend?
Owner / managers of SMEs in Merseyside with a basic understanding of social media wishing to improve customer focus.
Who would benefit from this programme?
Eligible Merseyside SMEs with an interest in how strategic marketing & social media can lead to greater business efficiency and a competitive advantage.
Priority is given to following sectors:
Advanced Engineering, Food, Energy and Biomedical
Registration
For further details, eligiblity or to register your interest for the programme, please contact Elizabeth Underhill on 0151 291 2157 or email underhl@hope.ac.uk
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